Frequently Asked Questions
It is recommend ordering at least 48 hours in advance. For events and custom arrangements, two weeks or more is ideal.
Same-day delivery is available on a limited basis. Contact us directly to check availability for your date.
Reach out within 24 hours of delivery and we will make it right — whether that's a replacement or store credit.
Yes. Reach out through our Events & Installs page to start the conversation.
Most arrangements last 5 to 7 days with proper care. Trim stems every two days, change the water daily, and keep out of direct sunlight.
We deliver to select areas across the city. Enter your address at checkout to confirm availability or email us for special requests.